
12 / Instruction Manual
5. Problems and solutions
Malfunction Probable cause Troubleshooting
The unit does not start /
not work
There is no current
Check the power source.
If necessary, change the source
Check the condition of the
cord or plug. If they are
damaged, replace them.
The carbon brushes are worn Please contact your local dealer.
The switch is faulty or
defective
Please contact your local dealer.
The electric pole saw
works intermittently
The power cord is damaged Please contact your local dealer.
The switch is faulty or
defective
Please contact your local dealer.
The chain is dry No oil in the tank Fill with approved oil
The tank cap vent is
clogged with oil
Wipe the top of the oil tank
The oil ow channel is
clogged
Drain the oil tank and clean the
compartment under the lid
Chain derails from the
guide bar, generates
vibration or won't
correctly saw
The chain is too loose Tension the chain
Difcult to slide the
chain
The chain is too tight.
Re-adjust chain tension
Chain heats up
excessively.
No oil in the tank Add oil
The chain is not
lubricated sufficiently
Check the flow of oil.
If necessary, unclog the
oiler
The chain is dull or worn
Sharpen the chain or replace
the chain.
The depth gauge link is
facing towards the body.
Replace the chain so the depth
gauge rotates in the cutting
direction before the cutter plate.
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